
Nielsen Needs Client Service Executive, Retailer Services for Kuala Lumpur

The Nielsen Company is the largest provider of global marketing and media information, and is one of the most trusted sources of intelligence for maximising marketing success. We are passionate about improving our clients’ understanding of what their consumers watch and what they buy; whether it be buying detergent or buying a car; listening to the radio or surfing the web.
Position: Client Service Executive, Retailer Services
Work Location: Kuala Lumpur
Job Type: Full time
Job Summary:
- Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects
- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
- Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
- Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
- Provide "in office" research, administrative and operational support to senior staff
- Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
Typical Position Pre-requisites:
- BA / BS required (MBA desirable)
- Fresh graduate or 1 to 2 years of working experience
- Strong client focus and pro-activeness
- Entry level knowledge of statistics
- Entry level knowledge of common Microsoft Office applications
If you are ready to accept the challenge, and are willing to be part of a supportive team we can’t wait to hear from you.
Interested candidates are asked to forward their resume along with a cover letter by clicking "Apply Online" below.
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