Headquartered in Milwaukee, WI, VCPI helps providers of post-acute care solve business challenges with technology and beyond. For over 1900 communities across the U.S. in 45 states, Virtual Care Provider (SM) solutions enable clients to focus on taking care of patients and residents. VCPI was founded in 2000 as a wholly-owned subsidiary of Extendicare REIT, one of the largest operators of long-term care, home health, and assisted living communities in the U.S. and Canada.

Position: Systems Engineer
Work Location: Milwaukee, WI

Position Summary:
This position is considered a role on the systems engineering team at VCPI, responsible for the delivery of highly available application environments supporting ERP, Financial, Clinical, Dietary, and resident care applications for 50+ Long Term Care clients in the US. The systems engineer is a member of the VCPI Team and, as such, is expected to display technical competency, business acumen, fiscal maturity, client advocacy at all times, and a high level of commitment to achieving the goals of VCPI and to the principles that guide the company.

Essential Functions:

1. Provide technical support and for systems management at VCPI.
2. Focus on overall systems management architecture, including all products and processes in the enterprise.
3. Design and implement support methodologies based on ITIL standards to provide a highly performing and available systems environment.
4. Provide lead engineering for systems monitoring and support.
5. Oversee and support Citrix terminal services environment.
6. Interact and collaborate with other senior technical engineers to provide a highly available environment to VCPI clients across North America.
7. Participates in architecture, planning, and support of the application hosting environments.
8. Develops and oversees the implementation of 3rd party vendor applications to limit planned and unplanned outage windows, and to provide value added client support services.
9. Participate in Disaster Recovery planning as it pertains to system environments.
10. Provides VCPI Management with recommendations for the current I.T. infrastructure and the addition of new technology.
11. Contributes expertise as an active member of Production Services and Engineering Team.

Other Duties:
Performs other duties as assigned or as necessity dictates.

Minimum Qualifications:

• Education: Bachelors Degree in Information Technology or related field.
• Experience: Overall 5+ years of IT experience.
• Skills, Knowledge and Abilities: Microsoft Windows, DNS, DHCP, SNMP, MS Exchange, Citrix Administration, MS Active Directory, Symantec Netbackup, HP hardware including c-class blade systems, Print Services. Citrix administration experience. Experience with Windows systems management and solution engineering. Systems and Applications monitoring and systems patch deployment experience Practical knowledge of Disaster Recovery/Business Resumption planning and configuration Experience in developing and utilizing efficient methodologies and practices in managing large scale technology environments. Quality written and verbal communication skills.

Interested? Please submit your application to us by clicking "Apply Online" below.

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