"The Mission of Sydney Credit Union (SCU) is to be a Responsible and Generous Provider of financial solutions, striving for the prosperity and wellbeing of our two most important assets - our Members and our Staff."

Over the last number of years SCU has been proud to merge with Parkes District Credit Union, Pinnacle Credit Union, Prospect Credit Union, Blue Mountains Credit Union, Sutherland Shire Council Employees Credit Union and Karpaty Ukrainian Credit Union, thereby extending our service capability and growing our membership.

Position: Member Support
Work Location: Blue Mountains & Central West

• People Focused Credit Union
• Excellent Onboarding & Orientation Program
• Lower Blue Mountains Location

At SCU we recognise that people are our number one priority, so we offer an exceptional level of quality service that is more generous than the competition. One of our big advantages is that we don’t have shareholders to distribute profits to, meaning that we operate for our Members and provide the information that they need in a way that they can trust.

We pride ourselves on our integrity and honest, down to earth approach and our Organisation needs people with the right attitude who will commit to these ideals.

Working as part of our Springwood Member Support Team, you will be exposed to a variety of tasks including, but not limited to; processing of member transactions, cross selling products and services, assisting with general enquiries, handling loan and insurance enquiries through to the completed sale status, plus various other member administration duties.

To be considered for this position, you will need to meet the following selection criteria:

• 2 -3 years experience in a Credit Union or Retail Banking frontline role
• Already hold a Certificate 3 qualification in Financial Services or be prepared to study towards gaining one.
• FSRA tier 2 accreditation
• Commitment to learning and ongoing development
• Strong Sales focus with the ability to cross sell and achieve targets
• Sound understanding of Insurance and Loans processes
• Excellent communication and computer skills
• Be easily adaptable to different work situations and member demographics
• Positive attitude and the ability to work in a changing environment
• The ability work as part of a team and lead a team when presented with the opportunity

Please forward your application and resume to the address:

Human Resources Coordinator
Sydney Credit Union
PO Box 444
BLACKTOWN NSW 2148

Please ensure that you attach a cover letter stating which position it is that you are applying for.

Or you can apply as online by clicking "Apply Now" below.

***Only short listed applicants who meet the above selection criteria will be contacted***

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