Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest domestic and international airline. Registered originally as the Queensland and Northern Territory Aerial Services Limited (QANTAS)

Qantas is widely regarded as a leading airline and one of the strongest brands in Australia. We have built a reputation for excellence in safety, operational reliability, engineering and maintenance, and customer service. Qantas proudly recognises the value and the dedication of our employees across the globe and is one of the largest employers in Australia.

Position: Customer Service Agent
Work Location: Ayers Rock

Job Description:

• Ayers Rock Airport based, parking available
• Circa $40,000 plus attractive benefits (pro rata to hours worked)
• Want to be the face of Qantas?

With the opportunity to join a company who fosters strong workplace relationships and values the importance of feedback, your new position as a part-time Customer Service Agent will see you as the face of Qantas, providing outstanding customer service to our customers. Located in our airport customer services division, this is an exciting opportunity to launch your career with Qantas.

In return, Qantas will offer you a diverse and attractive range of benefits, and a variety of career options arising from the complexity and specialisation of the various businesses.

You will be responsible for:

• Meeting and greeting customers on arrival at the airport;
• Checking in Qantas and client airlines customers both domestic and international;
• Assisting customers with boarding and disembarking the aircraft, including checking correct documentation;
• Assisting customers with special needs.

To be successful in this role you will display:

• Previous customer service experience (face to face desirable);
• Sound geographical knowledge of Australian locations and some major international destinations would be highly regarded;
• Strong verbal communication skills within a high volume, demanding environment;
• General computer literacy skills;
• Ability to work 7 day rotational roster;
• Excellent time management and organisational skills;
• Studies in travel, customer service or retail will be highly regarded, however not essential.

Qantas is an Equal Opportunity Employer, and we invite you to be part of an organisation that fosters a diverse workplace, supports many charities and environmental initiatives, and is actively committed to Australia's youth, the arts and sport. Aboriginal and Torres Strait Islander people are encouraged to apply.

Embrace the Spirit and submit your application today using the 'Apply Online' below.

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