TNT is a leading global provider of express services based in the Netherlands. We employ more than 83,000 and serve over 200 countries through our extensive network.

As a company that is recognized as an Investor In People, TNT places tremendous emphasis on people learning, development and management. Come join a company that is committed to your continuous learning & development and gives you the freedom & opportunities to expand your skills, enrich your experience and maximize your potential.

Position: IT (Information Technology) Executive
Work Location: Selangor - Bukit Jelutong, Shah Alam

Responsibilities:

• Provide support for computer applications and telephone systems.
• Record all user requests in HPSD and follow up with users/support team on open requests.
• Provide periodic reports from HPSD and applications assigned by IT manager.
• Maintain and update IT inventory database.
• Administer and control PC deployments and IT equipment/tools.
• Conduct daily server room checks and data backup.
• Organise and file IT department procedures and documents for easy retrieval.
• Supports all ICS and Operations projects.
• Programming Knowledge in lotus designer.
• Visual basic ASP.net.
• Working with tight datelines due to adhoc requests.
• Fulfilling multiple requests with limited resources and manpower.
• Working extended hours during off days to fulfil requirements.

Requirements:

• Candidates must possess at least Diploma/Degree in Computer Science, Information Technology.
• Good command of both written and spoken English.
• Candidates which has ITIL certification and MCSE/MCSA certification is an added advantages.
• At least 2-3 years of working experience in supporting IT Helpdesk.
• Good command of both written and spoken English.
• Understand the importance of standards based operations.
• Worked in a service oriented environment.
• Have good knowledge of HP Service Desk and Customer services processes.
• Understand the importance of meeting service levels.

Interested applicants, please apply as online via "Apply Online" link below.

Only shortlisted candidates will be notified. No telephone inquiries will be entertained.

Closing Date: 12 January 2012

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