Dell Inc. Requires Knowledge Assurance - Sr. Advisor for Selangor

Dell Inc. listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any computer company, placing it No. 34 on the Fortune 500. Dell's climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling standards-based computing products and services. Revenue for the last four quarters totaled $58.2 billion and the company employs approximately 90,400 team members around the globe.

Dell was founded in 1984 by Michael Dell, the longest-tenured executive to lead a company in the computer industry. The company is based on a simple concept: by selling computer systems directly to customers, Dell could best understand their needs and efficiently provide the most effective computing solutions to meet those needs. This direct business model eliminates retailers that add unnecessary time and cost, or can diminish Dell's understanding of customer expectations. The direct model allows the company to build every system to order and offer customers powerful, richly configured systems at competitive prices. Dell also introduces the latest relevant technology much more quickly than companies with slow-moving, indirect distribution channels.

Position: Knowledge Assurance - Sr. Advisor
Work Location: Selangor - Cyberjaya

Responsibilities:
The expectation of the role is for the incumbent to be a change agent – facilitate and partner with the business to develop protections/controls to help drive the protection, management and disposition of Dell data and to help the business develop appropriate data management and data steward practices. The incumbent will be responsible for being intimately familiar with business unit operations and processes in order to identify the appropriate intersection points for the protections/controls. This is a clean sheet planning role – building something from nothing. The incumbent must be able envision a protected end state, build it and sell it, that is, garner buy-in and support for the proposed solutions. The incumbent is expected to be able to perform all change management activities which would require outstanding interpersonal skills and communication skills. The role will be highly visible hence the candidate should possess executive presence.

Extensive understanding of information management in service business models
Must be able to implement and improve processes and procedures for managing information throughout their lifecycle and to ensure compliance with legal, regulatory and business requirements
Extensive knowledge of information lifecycle management best practices
Extensive experience working with management of electronic information
Demonstrated extensive project management successes
Demonstrated ability to establish, cultivate and maintain productive relationships with stakeholders including senior execs, mid-level management and end-users
Self-motivated, able to work independently as well as collaborate with others
Demonstrated ability to work cross-functionally and develop collaborative internal and external relationships

Requirements:

Sound judgment and decision-making skills
Problem-solver and trouble-shooter
Conceptual thinking and innovation – ability to identify new ways of accomplishing program objectives
Ability to prioritize activities and achieve excellent customer service while ensuring timely completion of assignments
Goal-oriented and results-driven
Excellent organizational, analytical and interpersonal skills
Possesses demonstrated strong written and verbal communication/presentation skills; ability to evangelize and promote Knowledge Assurance and Information Lifecycle Management messages
Strong leadership skills in Information Governance
Performs effectively as a team leader or team participant in global business environments
Able to successfully complete projects of some complexity with minimal supervision